Effective Date: 15/06/2022
Welcome to Metacognite! Your privacy is critically important to us, and we are committed to safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
When you contact us, sign up for services, or request support, we may collect personal details such as:
- Name
- Email address
- Phone number
- Company name
- Billing information
b. Non-Personal Information
We may collect non-identifiable information automatically when you interact with our website, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
2. How We Use Your Information
The information we collect is used for:
- Providing and improving our services
- Responding to your inquiries or requests
- Processing payments and managing transactions
- Sending service-related updates or marketing communications
- Analyzing website usage and improving user experience
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Monitor website performance
- Deliver targeted advertisements
You can manage or disable cookies through your browser settings.
4. Sharing of Information
We value your trust and will never sell your personal information. However, we may share your data with trusted third parties for purposes such as:
- Payment processing
- Website hosting and maintenance
- Legal compliance or protecting our rights
5. Data Security
We use industry-standard measures to protect your information, including:
- Secure servers and encryption protocols
- Regular vulnerability assessments
- Restricted access to personal data
While we strive to protect your information, no method of transmission or storage is completely secure.
6. Your Rights
You have the right to:
- Access and review your personal information
- Update or correct your details
- Request data deletion (subject to legal obligations)
- Opt-out of marketing communications
To exercise these rights, please contact us at connect@metacognite.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any information.
8. Children’s Privacy
Our services are not directed at individuals under 18, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: connect@metacognite.com
Phone: +917001547565
Address: Chakdaha, Nadia
Thank you for trusting Metacognite. We are dedicated to maintaining your privacy while delivering exceptional services.