AI that reads the paperwork

The operations team typed data from invoices, bills of lading and customs forms into their system by hand. It was slow, error-prone and the backlog grew with every busy season.

• 01 A document pipeline that classifies incoming files and extracts structured data using language models
• 02 Validation rules and confidence scoring so uncertain fields are routed to a person rather than guessed
• 03 A review screen built into the team's existing system, plus an audit trail for every automated decision

1. Audit

   Collected real documents and measured where errors and delays came from.

2. Pilot

   Proved extraction quality on one document type before widening scope.

3. Integrate

   Connected the pipeline to the operations system with human review built in.

4. Scale

   Added further document types and monitoring for accuracy and cost.

• Python
• OpenAI
• FastAPI
• PostgreSQL
• React

• Routine documents are processed without manual entry
• Staff time moved from typing to handling exceptions and customers
• Every extracted value is traceable back to its source document